What happens at Alert Level 2?
Whilst we are optimistic that we will be operating at Level 1 by the start of Summer F.A.W.C!, there are some events that might not be able to go ahead at Level 2. If this happens, we will work with event organisers to adapt or cancel any events and communicate with ticketholders about these changes.
The majority of events in the 2021 F.A.W.C! programme are for less than 100 people. If Hawke’s Bay is still at Alert Level 2 in November when F.A.W.C! begins, all events will be required to comply with appropriate mass gathering restrictions at that time.
Can I get a refund on my event tickets?
You will be refunded for any of the following reasons:
- A cancellation by the event organiser
- If we are in any official lockdown levels beyond Level 2 which restrict travel in and out of regions that may affect you personally.
Please be mindful however that F.A.W.C! tickets cannot be refunded due to a change in mind.
What if I can’t travel due to COVID-19?
If you are unable to travel to Hawke’s Bay for F.A.W.C! due to any official regional or national Alert Level restrictions, any event tickets you have purchased will be refunded in accordance with our ticket refund policy. We will require proof of travel cancellation to process ticket refunds (e.g. Air New Zealand ticket credit).
Will it be safe to attend?
Yes! Hawke’s Bay’s food, wine and hospitality sectors take the issue of health and safety very seriously. Every venue who participates will be required to abide by current public health and safety measures as determined by the government. Depending on Alert Levels this might include physical distancing, restrictions on numbers and contact tracing.
Additionally, food and beverage venues already have stringent health and safety practices in place.