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COVID-19 Info

New Zealand Government mandates for food and beverage venues and events require all attendees and suppliers to be fully vaccinated, and for all to present their My Vaccine Pass for verification.

What happens at Orange and Green?

At Orange and Green F.A.W.C! events can go ahead by operating within the Covid-19 Protection Framework and Vaccine Pass.

At both Orange and Green settings, Hawke’s Bay Tourism will require all event suppliers and attendees to show their vaccine pass for scanning on arrival, regardless of the size of an event. If this requirement means you can no longer attend an event that you have bought tickets for, please let us know. To be eligible for a refund you must make contact before December 31, 2021.

What happens at Red?

Whilst we are optimistic that we will be operating at Orange for F.A.W.C!, there are some events that might not be able to go ahead should Hawke’s Bay move into Red. If this happens, we will work with event organisers to adapt or cancel any events and communicate with ticketholders about these changes. We would intend to give as much notice as possible.

The majority of events in the 2021 F.A.W.C! programme are for less than 100 people, which is permissible if Hawke’s Bay is at Red when F.A.W.C! begins, all events will be required to comply with appropriate mass gathering restrictions at that time.

At Red settings, Hawke’s Bay Tourism will require all event suppliers and attendees to show their vaccine pass for scanning on arrival, regardless of the size of an event. If this requirement means you can no longer attend an event that you have bought tickets for, please let us know. To be eligible for a refund you must make contact before December 31, 2021.

Can I get a refund on my event tickets?

You will be refunded for any of the following reasons:

  • A cancellation by the event organiser.
  • If your event cannot go ahead at Red setting in the Covid-19 Protection Framework or if Hawke’s Bay is in any official lockdown (should the New Zealand Government decide a shift back to the Alert Level System is required).
  • New Zealand Government has restricted travel from in and out of regions that may affect you personally.
  • You can no longer attend your event due to Vaccine Pass requirements and have applied for a refund before December 31, 2021.

Please be mindful however that F.A.W.C! tickets cannot be refunded due to a change in mind.

What if I can’t travel due to COVID-19?

If you are unable to travel to Hawke’s Bay for F.A.W.C! due to any official regional or national restrictions, any event tickets you have purchased will be refunded in accordance with our ticket refund policy. We will require proof of travel cancellation to process ticket refunds (e.g. Air New Zealand ticket credit).

Will it be safe to attend?

Yes! Hawke’s Bay’s food, wine and hospitality sectors take the issue of health and safety very seriously. Every venue who participates will be required to abide by current public health and safety measures as determined by the government. Depending on Alert Levels this might include physical distancing, restrictions on numbers and contact tracing. 

Additionally, food and beverage venues already have stringent health and safety practices in place.